INFORMATION AND CONSENT

By accepting this Privacy Policy, the User is informed and gives his/her informed, express, free and unequivocal consent for the personal data provided by any means, including the website located at the URLs:
www.madisonmk.com
madisonmk.com
madisonmk.net
madisonmk.es
madisonmk.eu
madisonmk.pe
agency.madisonmk.com
bpo.madisonmk.com
bpoccformacion.com
research.madisonmk.com
sports.madisonmk.com
peru.madisonmk.com
cx.madisonmk.com
madisonmk.tech
madnext.io
madnext.tech
madisongroup.es
madisonarena.es
(hereinafter referred to as the “Website“) are processed by MADISON MK.

OBLIGATION TO PROVIDE DATA

The data requested are, in general, mandatory (unless otherwise specified in the required field) in order to comply with the established purposes. Therefore, if they are not provided or are not provided correctly, they will not be able to be attended, without prejudice to the fact that you will be able to freely view the content of the Website.

FOR WHAT PURPOSE WILL MADISON MK PROCESS YOUR PERSONAL DATA AND FOR HOW LONG?

The personal data provided will be processed by MADISON MK for the following purposes:

• To manage, process and respond to requests, requests, incidents or queries from the User.
• In the event that we have asked you and you have authorized it, to periodically send to the Users, including by electronic means, commercial communications, related to products, services, promotions, offers, events or news that may be of interest to you, if the User gives their consent by checking the corresponding checkbox.
• Manage and carry out opinion surveys, market segmentation, studies, statistics, profiles and similar activities.
• Course registration in the “Training Portal” (bpoccformacion.com) of Madison BPO CC.

The User’s data will be kept in accordance with the aforementioned purposes until the User opposes or revokes his/her consent.

WHAT USER DATA WILL MADISON MK PROCESS?

MADISON MK will process the following categories of User data:

• Identification data: name, surname, ID card, postal address, email address, etc.
• Employment details data.
• Data on personal characteristics: date of birth, gender, nationality, etc.
• Data on social circumstances: hobbies, lifestyle, marital status, etc.
• Geolocation data: number of users and sessions, session duration, operating systems and device models, times the application is opened, etc

In the event that the User provides data from third parties, he/she declares that he/she has their consent and undertakes to transfer the information contained in the Privacy Policy, exempting MADISON MK from any liability in this regard. However, MADISON MK may carry out periodic verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.

WHAT IS THE LEGITIMACY OF THE PROCESSING OF YOUR DATA?

The processing of the User’s data by MADISON MK is based on the consent requested and which can be withdrawn at any time. However, if you withdraw your consent, this will not affect the lawfulness of the processing carried out previously.
The consents obtained for the aforementioned purposes are independent, so the User may revoke only one of them, not affecting the others.

TO WHOM WILL THE USER’S DATA BE COMMUNICATED?

In the event that we have asked you and you have authorised it, the User’s data may be communicated to other companies of the MADISON MK Group: DIGITEL ON TRUSTED SERVICES, S.L.U., DIGITEL DOCUMENTOS, S.L.U., MEDIA FACTORY ESTUDIOS, S.L.U., GESTIÓN Y DESARROLLO DEL CONOCIMIENTO, S.L.U., COMUNICACIONES SECTORIALES, S.L.U., PRESMEDIA MEDIACIÓN, S.L.U. and SOPORTE SOLUCIONES Y PROCESOS DE NEGOCIOS, S.L.U., for the purpose of being processed by them to send the Participant commercial communications, including by electronic means, about products and services that may be of interest to them, unless the User expresses their will to the contrary by checking the box enabled for this purpose.

RESPONSIBILITY OF THE USER

The User:

• You guarantee that you are over 16 years of age and that the data you provide to MADISON MK is true, accurate, complete and up-to-date. To this end, the User is responsible for the veracity of all the data provided and will keep the information provided suitably updated, so that it corresponds to their real situation.
• You guarantee that you have informed the third parties of which you provide your data, if you do so, of the aspects contained in this document. You also warrant that you have obtained your authorisation to provide your data to MADISON MK for the purposes indicated.
• You will be responsible for any false or inaccurate information you provide through the Website and for any damages, direct or indirect, that this causes to MADISON MK or to third parties.

COMMERCIAL AND PROMOTIONAL COMMUNICATIONS

In the event that we have asked you and you have authorized it, one of the purposes for which MADISON MK processes the personal data provided by Users is to send them electronic communications with information regarding products, services, promotions, offers, events or news relevant to Users. Whenever any communication of this type is made, it will be addressed solely and exclusively to those Users who have previously expressed their acceptance upon receipt of the same.
In the event that the User wishes to stop receiving commercial or promotional communications from MADISON MK, they can request to unsubscribe from the service by sending an email to the following email address: dpo@madisonmk.com

EXERCISE OF RIGHTS

Any interested party can exercise their rights at any time and free of charge in the following ways:

• Electronically by sending an email to dpo@madisonmk.com with the subject “Data Protection”.
• By post by sending a letter to “DPO” C/ Enrique Cubero, 9, 47014 – Valladolid, with the reference “Data Protection”.

In both cases, the interested party must attach a photocopy of their identity document to prove their identity and specify the right they wish to exercise. The rights you can exercise are the following:

• Revoke the consents granted.
• Obtain confirmation as to whether or not MADISON MK is processing personal data concerning the User.
• Access your personal data.
• Rectify inaccurate or incomplete data.
• Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which they were collected.
• Obtain from MADISON MK the restriction of data processing when any of the conditions provided for in the data protection regulations are met.
• Obtain human intervention, to express your point of view and to challenge the automated decisions taken by MADISON MK.
• Object to the processing of your data
• Request the portability of your data.

For more information, you can consult the “Know your rights” section of the Spanish Data Protection Agency website.

SECURITY MEASURES
MADISON MK will treat the User’s data at all times in an absolutely confidential manner and will maintain the mandatory duty of secrecy with respect to them, in accordance with the provisions of the applicable regulations, adopting for this purpose the necessary technical and organizational measures to guarantee the security of their data and prevent their alteration. loss, processing or unauthorised access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.

QUALITY AND ENVIRONMENTAL MEASURES

MADISON MK is an organization committed to excellence, dedicated to helping companies improve their customer relationships through innovative and sustainable marketing and digitalization solutions. We strive to exceed our customers’ expectations, ensuring the sustainable growth of the organization and improving environmental performance. Our comprehensive approach includes constantly assessing the impacts of our processes, planning projects to minimize environmental impact, and fostering training and equality among our staff. We are committed to compliance with ethical, legal and quality standards, including ISO 9001:2015 and 14001:2015 Standards.

Achieving and maintaining high quality standards coupled with the establishment of good environmental practices in everything we do is a prerequisite for success as a team. While it is our intention to encourage individual initiative, it is equally important that we all understand the company’s quality and environmental objectives and the means established to meet the high standards implicit in them, with this Quality and Environmental Policy being the fundamental pillar on which these objectives are based.