MADISONmonkey king BPO CONTACT CENTER. SOLUTIONS
BACKOFFICE
WITH A TECHNOLOGICAL AND OPERATIONAL VISION
CONTINUOUS IMPROVEMENT TO IMPROVE YOUR BUSINESS
We carry out Back Office processes from a perspective of prioritization, continuous improvement and adaptation in a dynamic environment to optimize your business.
Detailed knowledge of the process to implement operational improvements that make it more efficient.
THIS IS HOW WE DO IT TO MAKE YOU UNIQUE
- Surveillance and consultancy: specific group for each project, integrated with teams with technological and operational vision.
- Process Optimization: Data Science capabilities to identify patterns and optimize processes. PROCESS MINING.
- Automation and robotization:
- Framework Operation Support
- Process Automation – RPA
- Desktop Operations Automation – RDA
