MADISONmonkey king BPO CONTACT CENTER. SOLUTIONS
DEBT MANAGEMENT
TMO, DATA SCIENCE, ELECTRONIC EVIDENCE
WE GUARANTEE YOUR PROFITABILITY
We have an operations area specialized in the management of unpaid debts that is supported by technology, to design the collection strategy adapted to the type of debt.
THIS IS HOW WE DO IT TO MAKE YOU UNIQUE
- Regularization of the debt.
- Incident management.
- Processing of moratoriums.
- Processing of refinancing. Optimization of BMT and resources.
- Technology and artificial intelligence applied to collection: – Use of data science for collection and contact prediction models- Bots to increase customer autonomy (pay by call, pay by bot, pay by link) – Generation of electronic evidence with the collaboration of Digitel TS.
