3 de February de 2025
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We welcome Jose Luis Marín
We have anew addition to the Madison Group Madison, an international group of Marketing and Digitalization services companies, incorporates Jose Luis Marín as Director of
3 de February de 2025
Marketing 5.0: The Technology Consumer Journey
In today’s era, technology has not only transformed the way we live and work, but it has also redefined the relationship between businesses and consumers.
3 de February de 2025
Digitel TS: Promoting innovation in the Banking Sector together with EVO Banco
In the dynamic world of telecommunications and technology, the ability to adapt and deliver innovative solutions is crucial to success. One of our business units,
12 de July de 2024
YUMKET Marketplace Arrives: A Milestone in Cloud and Edge Services
Exciting news from DIGITEL TS! On July 4th, we celebrated the launch of the YUMKET Marketplace, Europe’s first open distributed marketplace ecosystem for cloud and
10 de July de 2024
MADXChange 2024: The era of intelligent customer experience and the employee as an engagement generator.
The MADXchange 2024 event, hosted by Madison, focused on digital transformation and its impact on customer experience (CX) and employee experience (EX). With the integration
28 de June de 2024
Digital Fortress: Contact Center Security
Nowadays, information security has become a topic of utmost importance for all organizations, and since Contact Centers are an important part of the visible face
11 de June de 2024
Discover some effective learning methods to boost your knowledge
In order to carry out effective learning, you must deeply understand the concepts and be able to apply them in different situations. There are many
3 de June de 2024
How to get started in wine culture. Thegetawine recommends.
Many people think that to enjoy the world of wine you have to be either an expert, an oenologist, sommelier or winemaker. The reality is
7 de May de 2024
Social networks: a fundamental platform in the global brand strategy
It’s no surprise that Digital Marketing has been with us much earlier than we think. From subscribing to a Newsletter and receiving the welcome email
2 de May de 2024
Mobile World Congress 2024: Open Gateway
Last February, we participated in the Mobile World Congress, the most important technological event in the field of mobile communication, which takes place every year
24 de April de 2024
The importance of training for professional development
We live in a world that is constantly evolving, and the work environment is no stranger to it. The speed with which technologies are developed,
17 de April de 2024
Communications Hub
Would you like to know more about the functionalities of our Certified and Postal Electronic Communications and Notification Manager, known as the Communications Hub?
12 de April de 2024
Contact Center Reporting & Management
In the digital age in which we find ourselves, artificial intelligence and all technological developments have radically transformed both the management of contact centers and the relationship between companies and their customers. The digitalization of customers also means that companies need to redefine customer service, as new communication channels and more agile and personalized responses are required.
11 de April de 2024
From Customer Experience to Relevance
Customer experience (CX) has always been one of our greatest passions. In our CX projects, we don’t just map out a Customer Journey; we aspire
9 de April de 2024
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