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Category: MADMAN IS ON

Real Estate Al Dente: Trends in Digital Transformation and Personalization in Real Estate

Real estate is undergoing a significant evolution, and events such as the Real Estate “Al Dente”, organized by Madison MK’s customer service team, are the perfect platform to explore the latest trends that are transforming the real estate sector. This event, which brought together professionals from the sector, focused on digitalisation and personalisation as keys to optimising processes and improving the customer experience. The presentations were divided into two blocks, the first presented by David Gallego, Director of Digital Solutions and Business Intelligence, Madison BPO Contact Center and the second presented by Mar Rivera, Director of Telco, Utilities and Services Digitel TS. Digital Transformation in Real Estate: Optimizing Processes One of the topics discussed at the event was digital transformation in the real estate sector, where it was discussed how digitalization optimizes lead validation and property management through WhatsApp Business API. Subsequently, the live demonstration showed how to automate these processes to offer a more efficient experience. Using Bots with Generative AI: Personalization for Real Estate The event also addressed how generative artificial intelligence is changing the rules of the game in customer experience personalization. Through a demonstration, it was shown how personalized bots can assist agents and improve the customer experience in real time. Secure Electronic Signature: WhatsApp as a Tool for Contracts In this section, we discussed how electronic signatures via WhatsApp streamline contractual processes in the real estate sector. The live demo showed how this solution not only saves time, but also ensures that processes are developed in an agile and completely legal way, removing barriers and facilitating transaction management. Show Cooking: An interactive culinary experience Afterwards, the guests organized by teams shared their impressions of the current moment of the sector while cooking. The event ended with a very special meal prepared by the chefs of Kitchen Club. A resounding success The Real Estate event “Al Dente” turned out to be the perfect combination of networking and gastronomy, a unique opportunity in which attendees had the opportunity to connect and share knowledge of the sector in a relaxed atmosphere. Attendees highlighted Madison’s proposal for the innovative content, the interactive experience and the excellent organization of the event.

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Success of the Oysho Valladolid Premier Padel P2: A sporting milestone organized by Madison

The Oysho Valladolid Premier Padel P2 has ended leaving an indelible mark on the history of padel and positioning Valladolid as one of the world capitals of this sport. Organized by Madison Experience Marketing, this event not only stood out for the very high level of sports, but also for its management and marketing strategy that made for an unforgettable experience. A flawless organization that makes a difference From Madison, we are committed to making this tournament an international benchmark. With planning that began months before, we focused on every detail to ensure that the event went smoothly and with the highest level of quality possible. From the installation of the central court at the Caja Rural de Zamora Stadium – Pisuerga Pavilion to the coordination of more than 100 people between staff, volunteers and ballkids, we made sure that everything worked like clockwork. Strategic marketing to connect with audiences Marketing was a fundamental pillar of the tournament’s success. We developed an omnichannel strategy that included social networks, digital advertising, collaborations with influencers and specialized media, as well as activations at the event itself. In addition, within the venue we created brand experiences that allowed attendees to interact with the stands and activities of our sponsors, raising not only the visibility of the brands, but also the satisfaction of the public. Record attendance and media coverage The success of our management and marketing strategy was reflected in impressive figures: more than 5,382 people filled the stadium during the semi-finals, surpassing the historical record of attendance in Valladolid for a professional padel tournament. This achievement, together with the media coverage in the press, television and social networks, consolidated Valladolid as a key meeting point for padel lovers. Champions who made history The tournament culminated with the victories of Arturo Coello and Agustín Tapia in the men’s category, and Claudia Fernández and Gemma Triay in the women’s. Both final matches were the finishing touch to a week of emotions and high-level sport, making it clear why Valladolid and Madison are synonymous with great sporting events. The Power of Sport and Strategy: An Event to Remember The Oysho Valladolid Premier Padel P2 was not only a sporting success, but also a showcase of how the combination of a professional organisation and an effective marketing strategy can transform an event into an experience that is remembered. At Madison, we remain committed to innovation and exceeding expectations, bringing the sport to new audiences and creating genuine connections between brands and fans. Thank you to everyone who made this tournament possible and to those who accompanied us in every point and every play. This is just the beginning of what we can achieve together in sport. See you in the next edition!

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The Importance of Madison in the Growth of 3×3 Basketball and Beach Volleyball in Spain

In the world of sport, athletes’ careers and success often reflect the work and support they receive off the pitch. In Spain, two sports that have burst onto the scene in recent years are 3×3 Basketball and Beach Volleyball. This growth has not been a coincidence, but the result of a collective effort in which we are proud to have been able to contribute. As these sports become more entrenched in the Olympic landscape, it is important to acknowledge the collaboration and support they have received throughout their development. Madison and 3×3 Basketball: Pioneers in Spain A dynamic and fast version of traditional basketball, 3×3 Basketball has penetrated deep into the imagination of sports fans around the world. In Spain, Madison Sports Marketing has been a driving force behind its growth. Since its inception, Madison has been fortunate to work to organize and promote 3×3 basketball tournaments across the country. One of the most significant milestones has been Madison’s collaboration with the Spanish Basketball Federation (FEB). Hand in hand, we have launched and promoted the professional 3×3 circuit, creating a platform where players can compete and improve their skills. This circuit has not only raised the profile of the sport, but has also provided Spanish athletes with the opportunity to stand out on the international stage. The success of this effort is reflected in the recent performances of the women’s 3×3 Basketball team at the Paris 2024 Olympic Games. The team, made up of Gracia Alonso de Armiño, Sandra Ygueravide, Juana Camilion and Vega Gimeno, won the silver medal, making history for Spanish sport. Madison’s Commitment to Beach Volley Beach volleyball is another sport that has seen significant growth in Spain, and we are very happy to have been able to contribute to it. For more than a decade, we at Madison Sports Marketing have worked to organize and promote events that have helped raise the profile of Beach Volley both nationally and internationally. We are proud to be part of this evolution and continue to support the development of this sport. One of the emblematic events is the Higuerón Resort Spanish Beach Volleyball Championship. Held annually at the Fuengirola hotel complex, this championship has reached its eleventh edition this August. The tournament not only attracts top domestic talent, but also serves as a platform for players who are competing in the Olympics, such as Daniela Alvarez and Tania Moreno on the women’s team, and Adrian Gavira and Pablo Herrera on the men’s team. The consistent and quality organization of tournaments such as the Higuerón Resort Spanish Championship has been crucial in providing athletes with the competitive experience necessary to shine on the Olympic stage. Inspiration and Future Madison’s role in these sports isn’t limited to visible successes on the court. We have worked to create opportunities and provide constant support, inspiring new talent. Athletes such as Lili Fernández and Paula Soria, although they did not advance on this occasion, have shown dedication and effort that serve as an example for all Olympic aspirants. At Madison, we are very proud to be able to contribute to the development of these sports. Our maxims are to support athletes and promote the growth of 3×3 Basketball and Beach Volleyball in Spain. As more athletes reach new levels of success, we’re proud to see how our efforts are reflected in their achievements. In short, we are very happy to have been part of the growth of the sports of 3×3 Basketball and Beach Volleyball in Spain. Our commitment and support have contributed to these sports continuing to gain recognition. It is a pride to see Spanish athletes shine on the Olympic stage and to know that we have been able to accompany them on their path to success.

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Digitel TS: Promoting innovation in the Banking Sector together with EVO Banco

In the dynamic world of telecommunications and technology, the ability to adapt and deliver innovative solutions is crucial to success. One of our business units, Digitel TS, has once again demonstrated its leadership in this area by collaborating with EVO Banco on a project that consists of an innovative way of contracting its products through WhatsApp. Impressive success in deposit-taking EVO Banco has reached a deposit volume of €715 million at the end of June 2024, an impressive jump from €94 million the previous year. This remarkable growth has been driven in large part by the adoption of innovative technologies developed by Digitel TS. This collaboration has allowed EVO Banco not only to attract more customers, but also to optimize its deposit contracting processes, making them more accessible and simple for its users. Innovation in digital recruitment: WhatsApp as a Pioneering Channel The collaboration with EVO Banco has made it possible to implement a pioneering solution in the Spanish banking sector: the contracting of deposits through WhatsApp. This new channel, developed by Digitel TS, makes it easier for customers to formalise banking products in just five minutes through a simple and assisted conversation, which includes all the necessary documentation and electronic signature. The WhatsApp hiring process is designed to be intuitive and efficient. Interested customers can start the process in the EVO App or through the telephone service and, if they prefer, continue by WhatsApp at any time. This flexible and accessible approach, developed by Digitel TS, ensures that all steps of the process are centralized and secure, with all legal guarantees and documentary validity. Transforming the Customer Experience According to Eduardo Ozaita, CEO of EVO Banco, “we are facing an innovation that integrates into people’s lives in a natural way and with absolute ease. All EVO tanks are in very competitive positions in the market and this innovation will open the door to many more customers. I thank Digitel TS for their help in making such a sophisticated innovation in technology so simple, transparent and user-friendly.” An effective recruitment strategy. The implementation of this solution has been a key element in EVO Banco’s acquisition strategy, allowing both current and new customers to benefit from an unprecedented contracting experience. The new four-month welcome deposit, with an APR of 3.05%, is an example of how this technology can drive attractive and competitive offers in the market. At Madison Experience Marketing, we are proud of the great achievement of our colleagues at Digitel TS who not only understand the needs of today’s market, but also stay ahead of them, providing solutions that transform and enhance the customer experience. The collaboration with EVO Banco is a testament to how innovation and technology can converge to create extraordinary results and strengthen the position of our companies in their respective sectors.

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AI and Sustainability: Driving the Future of Innovation

We are at an unprecedented inflection point, where technological advances are redefining the way we live, work, and interact with the world. In this dynamic landscape, innovation becomes the compass that guides companies to success, enabling them to adapt to changing market demands and navigate the challenges of the future. To better understand this landscape, it is essential to analyze the trends that will shape the future of business and the opportunities they present. The Generative Artificial Intelligence Revolution Generative Artificial Intelligence (Generative AI) is poised to revolutionize knowledge work. This technology goes beyond automating tasks, opening up a range of limitless creative possibilities. It enables the generation of never-before-seen ideas and content, from product development to customer service. Its impact will be ubiquitous, redefining the way we interact with information and our environment. AI will not only be a tool for automating processes, but will also become the engine of a new innovation model. The interaction between humans and machines will give rise to an ecosystem of continuous creativity, where the generation, creation and launch of products will follow one another at a dizzying pace, challenging the limits of the imaginable. Sustainability: The New Frontier of Competitiveness In an increasingly environmentally conscious world, sustainability emerges as a fundamental pillar for business success. Investors, consumers and employees demand tangible commitments to the environment, making sustainability an essential competitive advantage to stand out in the market. Ultimately, AI not only drives innovation, but can also play a crucial role in promoting sustainability and building business resilience. By constantly monitoring the business environment, adapting nimbly to changes, and making data-driven strategic decisions, companies can use AI as a powerful tool to meet the challenges of the future with confidence and flexibility. The synergistic integration of AI, sustainability, and resilience has the potential to drive a more innovative, responsible, and challenge-ready business future. At MADISON Experience Marketing, we are deeply committed to innovation and sustainability. We believe these trends are opportunities to create a better future for our business, our customers, and the planet. For this reason, we are actively working to integrate Generative AI into our marketing and communication strategies, driving innovation and generating unique experiences for our customers. Do you want to know how we can help you? Contact us today and find out how we can build a better future together .

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